Top Commercial Cleaning Industry Trends How Supplies are Evolving
04 February 2026
5min read time
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The commercial cleaning industry is undergoing rapid transformation, driven by heightened health awareness, technological innovation, sustainability demands, and smarter operational strategies. For cleaning businesses and facilities managers alike, staying ahead of these trends is essential to delivering exceptional service and making strategic decisions about supplies and equipment.
At Abco, we recognise that the industry is evolving faster than ever. From eco-friendlier products to data-driven cleaning schedules, these trends are shaping the future of commercial cleaning and redefining expectations for quality, cost and safety.
Even as global focus on infectious disease control stabilises post-pandemic, the importance of hygiene in commercial spaces remains top of mind for businesses and their customers. Health and safety in commercial cleaning has become a priority due to recent global health challenges.
- Sanitisation is standard — not optional: Daily disinfection routines are now expected in high-traffic environments such as offices, retail centres and healthcare facilities.
- Focus on high-touch surfaces: Door handles, elevator buttons, reception desks and shared devices require targeted cleaning products and specialty tools.
- Regular cleaning as routine maintenance: Regular cleaning is essential for ongoing cleanliness and is supplemented by more frequent deep cleaning in commercial spaces to reduce the spread of infections and ensure safety and hygiene.
This trend has shifted buying priorities toward advanced disinfectants and long-lasting antimicrobial solutions that go beyond basic detergents.
1. More Sustainable & Eco-Conscious Cleaning Supplies
Environmental responsibility isn’t just a buzzword; it's influencing purchasing and operational choices across the industry.
- Certified environmentally friendlier products with biodegradable ingredients and reduced volatile organic compounds (VOCs) are increasingly preferred by clients and regulators.
- Water-saving cleaning technologies further underscore efficiency and sustainability without compromising cleanliness.
2. Technological Advancements in Cleaning
Technology is rapidly reshaping how commercial cleaning is planned and executed, driving significant changes across the industry. Rather than manual guesswork, cleaning is becoming smarter, more efficient and more measurable.
- IoT (Internet of Things) sensor integration: Sensors monitor washroom traffic, air quality, and surface cleanliness to prioritise cleaning where and when it’s needed. New cleaning technologies are making it easier for cleaning companies to reach hard-to-reach areas, improving efficiency and effectiveness.
- Automated machines: Robotic scrubbers and autonomous floor cleaners are increasingly used in large facilities to cut labour costs and improve consistency. Automated cleaning equipment, such as floor scrubbers, vacuums, and window cleaners, has been developed to help reduce the time and effort required for manual cleaning.
- Software platforms: Scheduling and work-order systems streamline workflows, track supplies and deliver real-time accountability. Using software and apps to schedule and track cleaning tasks ensures nothing is overlooked and enables better inventory management.
Digitalisation benefits cleaning service providers by enabling them to use software tools to better and more efficiently manage their cleaning businesses. The commercial cleaning sector expects to rely on digital platforms by 2026. These advancements are not just conveniences; they’re now expected tools in large-scale operations.
3. Focus on Indoor Air Quality (IAQ)
Air quality is now front and centre of facilities management. Commercial clients are investing in solutions that clean the air and improve occupant comfort.
- High-efficiency particulate air (HEPA) filters in vacuums and HVAC systems help capture fine particles and allergens.
- Air purifiers and sanitising systems are being purchased more frequently for shared spaces.
Products and equipment that support healthier indoor environments are increasingly found on top-recommended supply lists.
4. Customised Cleaning Solutions
Not all environments are created equal. Today’s facilities managers require tailored cleaning strategies that address the unique challenges of different industries.
- Industry-specific kits: For example, healthcare facilities and medical facilities prioritise disinfectants with specific requirements, while industrial sites may require heavy-duty degreasers.
- Colour-coded systems: These help prevent cross-contamination by designating tools and cloths for specific zones (e.g. restrooms vs kitchens).
Customised cleaning plans address the unique requirements of industries such as healthcare, hospitality, and office spaces. Personalised cleaning plans take into account factors such as the space's size, surface types, and foot traffic levels.
The trend towards customised industrial house-cleaning solutions is expected to continue as businesses recognise the importance of a clean, healthy workplace. By partnering with a commercial cleaning company that specialises in personalised cleaning plans, businesses can ensure that their space is clean, healthy, and productive.
Custom supply packages improve efficiency and reduce the risk of mistakes, especially in complex cleaning environments.
5. Cost Control & Supply Chain Resilience in Commercial Cleaning
Ongoing supply chain disruptions have taught the commercial cleaning industry critical lessons about inventory planning and purchasing flexibility.
- Alternative sourcing strategies reduce dependence on a single supplier.
- Strategic stock levels ensure essential products like disinfectants and PPE remain available even in uncertain markets.
At Abco, we help businesses navigate supply challenges while maintaining reliable service delivery.
6. Customer Satisfaction and Commercial Cleaning Companies
Customer satisfaction stands at the heart of the commercial cleaning industry, directly shaping the reputation and long-term success of commercial cleaning companies. In today’s evolving landscape, cleaning services must go beyond basic expectations to deliver exceptional value, ensuring that every client’s unique needs are met with precision and care.
One of the most effective ways commercial cleaning companies can enhance customer satisfaction is by offering personalised cleaning plans. By taking the time to understand each client’s specific requirements, whether it’s a medical facility needing stringent hygiene protocols or an office seeking flexible scheduling, cleaning companies can deliver customised cleaning solutions that truly resonate. This tailored approach not only improves the quality of those services but also builds trust and loyalty among clients.
As the commercial cleaning industry continues to evolve, staying focused on customer satisfaction is more important than ever. Companies that invest in personalised services will not only meet but exceed client expectations. This proactive approach ensures that cleaning companies remain competitive, build lasting client relationships, and thrive in a rapidly changing market.
What does this mean for Cleaning Businesses?
The commercial cleaning industry is evolving rapidly, and cleaning businesses must monitor trends to stay ahead. The industry is experiencing significant growth driven by rising demand across sectors such as healthcare and education.
There is also a growing emphasis on training and development within cleaning companies to ensure high standards. The COVID-19 pandemic has brought the importance of cleaning and hygiene to the forefront, resulting in a surge in demand for professional cleaning services and raising hygiene expectations.
Cleaning businesses should stay ahead by adopting new trends and maintaining high standards for professional cleaning services to remain competitive and prepared for future changes. Businesses that adapt to these trends will stay competitive, reduce risk and deliver better outcomes for their clients and occupants.
Key priorities include:
- Embracing hygienic best practices
- Investing in more sustainable and eco-friendlier products
- Leveraging automation and data insights
- Prioritising air quality and occupant health
- Customising supplies to fit unique facility needs
- Strengthening supply chain resilience
Abco remains committed to supporting commercial cleaners with expert supply solutions that reflect where the industry is heading, and where it’s going next.
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